Shipping & Reshipping Policy

At Modafinils, we’re committed to providing a smooth, secure, and efficient shipping experience for every customer. We manage our own proprietary fulfillment and dispatch system to ensure your order is processed and shipped from our distribution centers as quickly as possible.

Order Fulfillment & Delivery Times

  • Estimated Delivery Time: 7–14 business days

  • Tracking Information: Tracking numbers are provided upon dispatch. Please allow up to 3 days for the tracking to become active online.

We strive to deliver all orders in a timely and reliable manner. However, actual delivery times may vary depending on your country, customs clearance, and local postal services.

Reshipping & Credit Policy

We proudly maintain a high order delivery success rate. In the rare event of an issue, we offer one free reshipment or store credit if:

  • Your parcel is seized by customs

  • Your parcel is damaged or incorrect upon arrival

📦 Shipping & Reshipping Policy

At Modafinils, we use our own proprietary fulfillment and dispatch system to ensure your order is shipped from our ports as quickly and efficiently as possible.

We take pride in our high delivery success rate and aim to provide a smooth, hassle-free experience for every customer.

✅ Reshipping or Credit Guarantee

We offer ONE free reshipment or ONE credit in the unlikely event that your parcel is:

  • Seized by customs

  • Damaged or incorrectly packed

⚠️ This reshipping/credit policy applies only to orders shipped to:

Australia

United Kingdom

❌ We do not offer reshipping or credit if:

  • You provided incorrect shipping details

  • You failed to collect your parcel from your local post office or depot

  • The parcel is returned to sender

  • The parcel is lost by the postal service

If you have any questions about your shipment or need assistance, feel free to contact our support team. We're here to help.

Exclusions – We Do Not Reship or Credit If:

  • The shipping address was entered incorrectly at checkout

  • You failed to collect your parcel from your local post office or delivery depot

  • The parcel is returned to sender due to inaction

  • The parcel is lost by your local postal carrier

Please double-check your shipping information at checkout to ensure successful delivery.

Countries We Do Not Ship To

Due to strict customs regulations, we are unable to ship to the following countries:

Austria, Belgium, Brazil, China, Croatia, Czech Republic, Denmark, Estonia, Finland, Germany, Greece, Iceland, Ireland, Israel, Lithuania, Luxembourg, Mexico, New Zealand, Norway, Pakistan, Poland, Portugal, Romania, Russia, Saudi Arabia, Serbia, South Africa, Sweden, Taiwan, United Arab Emirates

If your country is not listed above and you're unsure whether we can ship to your location, feel free to reach out to our Support Center.

Questions? We're Here to Help.

If you have any questions about our shipping policy or need assistance with an order, don't hesitate to contact our customer support team through our Support Center.

 
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